We ship worldwide from our studio in Tel Aviv. Choose the shipping method that fits your needs — every order is packed with care and shipped with tracking.
Pick Up — free
Pick up your order directly from our studio in Tel Aviv. Usually ready the same day. We’ll let you know when it’s packed and waiting.
Eco Post — reliable & affordable
A cost-effective shipping service with tracking.
Estimated delivery times:
Europe: 2-7 business days
USA & Canada: 5-10 business days
Australia & rest of world: 8-12 business days
If you’re not in a rush, this is a solid choice.
EMS Express — fast & secure
Our fastest option. EMS Express ships your order with priority handling and tracking.
Worldwide delivery: typically within 1-3 business days
When speed matters — go express.
Import duties & taxes
Customs fees or import duties may apply depending on your country. These costs are not included in our prices and are the customer’s responsibility.
Returns & exchanges
We accept returns within 14 days of delivery for defective, damaged, or incorrect items only. Items must be unused and in original packaging. Swimwear and intimate wear are final sale. Return shipping is the customer’s responsibility unless the item is faulty.
Cancellations & order issues
Orders can be cancelled or changed within 2 hours of purchase — contact us immediately. After 2 hours or once shipped, no changes or cancellations are possible.
Questions?
Contact us via this form or at info@ultra-complex.com Built to move. Designed to arrive.